FAQ,s
1. How do your fragrance diffusers work?
Our diffusers use advanced cold air diffusion technology, meaning they don’t require water or heat. This ensures a pure, long-lasting fragrance without dilution or residue.
2. Are your diffusers safe for pets and children?
Yes! Our diffusers are free from harmful chemicals, and since they don’t use flames or water, they are safe for homes with pets and kids.
3. How long does the fragrance last?
The longevity of each fragrance depends on usage and intensity settings, but typically, a single bottle lasts 4-5 weeks with regular use.
4. Can I adjust the scent intensity?
Absolutely! Our diffusers come with customizable settings, allowing you to adjust fragrance levels to your preference.
5. Do you offer refills?
Yes, we offer a variety of fragrance refills, so you can continue to enjoy long-lasting scents without needing a new device.
6. How do I clean the diffuser?
Cleaning is simple! We recommend wiping the nozzle and internal parts once a month to maintain optimal performance.
7. What’s your return policy?
We offer a 30-day satisfaction guarantee. If you’re not completely happy, contact our support team for a hassle-free return.
8. Do you offer warranties?
Yes! Our diffusers come with a one-year warranty, covering defects in materials and workmanship.
9. How can I contact customer support?
You can reach us via email at riaharabia@outlook.com or through our contact form on the website.